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About the Books
Why Build a Pro Book?
Pre-Press Services
Who's Using Pro Books?
Gallery
FAQs
Testimonials
Discounts/Promos
Contact
Customer Support
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Customer Support
Check order status
View your order history in My Account or email us or call us
at 888.477.8629 x 272
Returns and Exchanges
There are no cash refunds. If there is a manufacturing defect we will reprint
it at no extra cost.
Order Processing & Shipping
After you place your order, your photo book is produced within 2 ½ weeks.
Large quantities and custom orders may take longer. After your photo
book order is complete, it is shipped. You have the option of choosing
your shipping delivery method.
Once your order has been shipped, you are automatically sent an email confirming
shipment.
Astley Gilbert Pro Books offers a variety of shipping options. Each product will have
its own shipping/handling charge based on the shipping option that you select.
| Shipping |
Delivery |
| Next Day |
1 business day |
| Ground |
4 - 10 business days |
| Pick Up |
Not applicable |
Standard and Priority shipping times are estimates
and are not
guaranteed. Shipping times of up to 10 business days
(14 business days during holiday periods) can occur.
If you need your order to arrive by a certain date, we recommend
upgrading to next day shipping.
Shipping Charges
Our
published rates are based on shipping to the continental U.S. and Canadian Provinces. Extra Charges apply for Alaska, Hawaii, and Northwest Territories.
Shipping to P.O. Boxes
We cannot ship to P.O. Boxes, we need an actual address.
Next Day Shipping
Please note that for Next Day Shipping the packages will not be shipped on weekends or US or Canadian holidays.
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