Embassy ProBooks


Customer Support

Check order status
View your order history in My Account  or email us or call us at 888.477.8629 x 272

Returns and Exchanges
There are no cash refunds. If there is a manufacturing defect we will reprint it at no extra cost.

Order Processing & Shipping
After you place your order, your photo book is produced within 2 ½  weeks. Large quantities and custom orders may take longer. After your photo book order is complete, it is shipped. You have the option of choosing your shipping delivery method.

Once your order has been shipped, you are automatically sent an email confirming shipment.

Astley Gilbert Pro Books offers a variety of shipping options. Each product will have its own shipping/handling charge based on the shipping option that you select.
Shipping Delivery
Next Day 1 business day
Ground 4 - 10 business days
Pick Up Not applicable

Standard and Priority shipping times are estimates and are not guaranteed. Shipping times of up to 10 business days (14 business days during holiday periods) can occur.

If you need your order to arrive by a certain date, we recommend upgrading to next day shipping.

Shipping Charges
Our published rates are based on shipping to the continental U.S. and Canadian Provinces. Extra Charges apply for Alaska, Hawaii, and Northwest Territories.

Shipping to P.O. Boxes
We cannot ship to P.O. Boxes, we need an actual address.

Next Day Shipping
Please note that for Next Day Shipping the packages will not be shipped on weekends or US or Canadian holidays.



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First Book