Embassy ProBooks
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Frequently Asked Questions

How long does it take to get my book?
On average the manufacturing process takes approximately 2 ½ weeks, plus shipping time.

Will I be notified that you have received my order files?
Yes, you will receive an email once we receive your files via the FTP or via courier.

Will I be notified when the book ships?
Yes, you will receive an email confirming the book has shipped with the waybill number.

Can I stop or change my order?
Yes, you have 24 hours after the order has been placed to change or cancel your order. After 24 hours the order cannot be cancelled or changed.

When does my credit card get charged?
Your card is charged at time of check out when you place your order online.

What name will appear on my credit card statement?
Your Pro Book order will appear as Embassy Digital on your credit card statement.


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